Power BI · Analytics & BI

Haven Warranty Analytics

From functional reporting to decision-focused analytics.

A synthetic Power BI warranty and claims analytics project exploring executive dashboard redesign, analytical decision-making and AI-assisted BI development.

Platform Power BI
Focus Dashboard redesign · Data visualisation · AI-assisted development
Data Synthetic
View source on GitHub →

The final dashboard

Final Haven Warranty Analytics Power BI dashboard showing SLA compliance, claims incurred, open claims, claims per 100 homes and regional exceptions.

Final executive warranty analytics dashboard.

The project

Haven began as a functional Power BI warranty and claims dashboard. The objective was to redesign it into a clearer executive management view — improving KPI hierarchy, making service performance easier to interpret and surfacing exceptions that require attention.

The project also became an experiment in AI-assisted BI development: working directly with Power BI project source, iterating on visual and analytical decisions, testing implementations and retaining human judgement over what ultimately belonged in the dashboard.

The starting point

The original report contained the core information, but the visual hierarchy treated many elements with similar importance. The redesign focused on making the management questions clearer rather than simply restyling the existing report.

Original → AI redesign → Final

Haven Warranty Analytics transformation from original dashboard through AI redesign V1 to the final Power BI dashboard.

Original

Functional reporting and core measures established.

AI redesign

A strong first interpretation of the intended executive visual language and dashboard hierarchy.

Final

Analytical review, UX refinement and technical validation produced the finished dashboard.

AI accelerated exploration. Analytical judgement determined what survived.

What changed — and why

Simplified the KPI hierarchy

Reduced competing visual elements so the most decision-relevant measures became immediately visible.

Made the 95% SLA target explicit

Service performance was redesigned around a clear management reference point rather than treating SLA as background context.

Surfaced regional exceptions

Regional analysis was reframed to make underperformance easier to identify.

Introduced a more restrained visual language

Reduced visual competition and moved towards a clearer executive reporting style.

Clarified Claims per 100 Homes

The KPI was reviewed and corrected/clarified so that its displayed meaning matched the intended business interpretation.

When the visually attractive solution isn't the right solution

Clearly communicate performance relative to the 95% SLA target.

Different approaches were tested for dynamically displaying SLA variance.

Some implementations were visually attractive but proved technically unreliable or awkward within the Power BI implementation.

Reject the fragile implementation rather than retain it purely for visual effect.

Reliable analytical communication matters more than decorative cleverness.

Under the dashboard

The project was developed using Power BI's source-controllable project format, allowing the report and semantic model to be inspected and iterated on as code and structured metadata rather than only through the Power BI interface.

Power BI

Report development and visualisation

PBIP / PBIR

Source-controllable project and report definitions

TMDL

Semantic model definition

DAX

Measures and analytical logic

Synthetic CSV data

Reproducible public dataset

Git / GitHub

Version control and public source

An AI-assisted BI development workflow

Inspect Specify Modify Render Review Refine Commit

AI was used to inspect project structure, support source-level changes, explore redesign options and accelerate iteration. The analytical requirements, KPI definitions, UX decisions, technical acceptance and final validation remained human decisions.

AI accelerated

  • Project inspection
  • Implementation
  • Iteration
  • Exploration

Human judgement owned

  • Business meaning
  • KPI definitions
  • Analytical hierarchy
  • UX decisions
  • Technical acceptance
  • Final validation

What the project demonstrates

Power BI development

Dashboard development, semantic-model awareness and DAX.

Data visualisation

Information hierarchy, KPI prioritisation and exception-led reporting.

Analytical judgement

Reviewing metric meaning rather than simply accepting existing calculations.

Modern BI development

Source control and PBIP/PBIR/TMDL workflows.

AI-assisted delivery

Using AI to accelerate development while retaining analytical and technical ownership.

Lessons

  • Strong BI design starts with decisions, not decoration.
  • Visual polish cannot compensate for ambiguous metrics.
  • AI is highly effective for exploration and iteration.
  • Generated solutions still require technical validation.
  • Source-controlled BI makes AI-assisted development substantially more powerful.

Related experiment

Bridges to Prosperity — Tableau

A parallel AI-assisted BI experiment exploring how far the same source-level development approach could be taken with Tableau.

View Tableau case study →